Service Request Form

Use the form to the left to send your request to us via email to our NY location

ESTIMATE:  Prior to repair, we will fax a written estimate of all costs to repair instrument(s).  A per instrument service fee applies to all rejected estimates.

  We require 1-bank and 3-trade references to set-up new account.


Use the form to the left to send your request to us via email to our Texas Location
Instructions: When returning items for repair or calibration please fill out one of the forms above, for the location you wish to send it and hit submit.  A Return authorization (RA) will be sent to you via email. Please return that RA form with the item(s) to the appropriate location. 
2 Locations:

Safety Instruments: 247 Route 100 (Suite 2004) Somers New York 10589
Toll Free PH: 877-832-4737

Detect Services: 5041 Spencer Highway, Suite 602 Pasadena, TX 77505
Toll Fee PH: 877-500-2706
Notice!  Items must be cleaned, sanitized, or decontaminated as necessary to minimize the possibility of employee exposure to health hazards in handling such material.

A written estimate will be submitted for your approval prior to performing any repair.  Please call us at one of our Toll Free Locations for assistance.

Service Charges:  A minimum service charge of $60.00 is applied to each instrument. This charge covers out labor to provide an estimate. once the estimate is approved this charge is waived.  If the estimate is rejected this service charge applies, even if we are allowed to keep the instrument.

PACKING LISTS:  Should be included with all shipments.  The packing list should list the following:  each item returned, your return to address, work to be performed, point of contact, phone number and fax number.